Progress Software
390 Case Studies
A Progress Software Case Study
Escambia County, a public sector organization in Florida, faced a significant challenge with its outdated Drupal CMS. The system was difficult for non-technical staff to use, leading to stale website content and a poor digital experience for its nearly 300,000 residents. This prompted them to seek a new solution from vendor Progress Software.
Progress Software implemented its Sitefinity CMS, which was both user-friendly for content managers and powerful for developers. The solution integrated seamlessly with tools like Siteimprove to ensure accessibility compliance. As a result, Escambia County's web traffic increased by 4x, content was updated more frequently, and the number of support tickets dramatically dropped, allowing for a greater focus on building new custom features for the community.