Case Study: a biopharma organization improves role-based search and compliance with Progress Software Semaphore

Biopharma Organization helps 30K employees find role standards faster with Progress Software

Progress Software helped a biopharma organization overcome a significant challenge in managing its highly regulated knowledge base. With over 500,000 documents, the process for new or transitioning employees to manually search for the required standards, procedures, and role-specific training was long and complicated, hindering compliance and efficiency.

The solution involved extending the organization's existing investment in Progress Software's Semaphore platform. Using its semantic AI capabilities for knowledge modeling and classification, the system automatically extracted key facts and metadata from documents. This transformed the user experience, allowing employees to rapidly filter and identify relevant skills and training. As a result, Progress Software delivered a robust, extensible system that enables the global workforce to focus on core scientific and patient-impacting work.