Progress Software
390 Case Studies
A Progress Software Case Study
Ascendas, a business solutions provider in Ireland serving local authorities, was struggling with slow, cumbersome report development in its CRM system. Because reports had to be changed through outsourced developers, even small updates took too long and created extra cost and frustration. Ascendas used Progress Software tools, including Telerik Platform and Telerik Report Server, to address the issue.
Progress Software implemented Telerik Report Server directly into the Ascendas CRM, making it easy for users to open, edit, download, and republish reports without developer back-and-forth. The change streamlined the development process, reduced reliance on outsourced support, and let Ascendas create reports in as little as an hour. Overall, Progress Software helped Ascendas cut reporting development time by up to 50% while improving autonomy and reducing costs.
Gerry Connolly
Director of IT