Case Study: a biotechnology company improves knowledge discovery and SharePoint governance with Progress Semaphore

a biotechnology company validates SharePoint with Progress Semaphore using 100 documents

A biotechnology company faced a challenge with its drug development information being spread across multiple, disorganized SharePoint repositories. This led to duplicate content and wasted time for knowledge workers trying to locate information. To address this, the company leveraged the Semaphore platform from Progress Software to improve knowledge management through an auto-classification approach.

Progress Software implemented a solution using Semaphore Knowledge Model Management (KMM) to build a knowledge model that was enriched by text mining the company's own content. This model was used to auto-classify documents in a SharePoint library, which also served to validate the company's future migration to O365. As a result, information can now be located quickly, saving knowledge workers time and effort, and the auto-tagging of content met or exceeded initial target results.