Case Study: Escambia County achieves 4x web traffic and streamlined content management with Progress Sitefinity

How Escambia County Breathes New Life Into Its Website with Sitefinity, Boosting Traffic by 4x

Escambia County, a Florida government serving nearly 300,000 residents, struggled with a stale, hard-to-manage website built on a problematic Drupal implementation. Non-technical staff couldn’t update content without developer help, and the platform lacked easy customization and CI/CD support, leaving the county unable to deliver the responsive digital services residents expect.

In 2016 the county adopted Progress Sitefinity, a .NET, developer-friendly CMS that simplified content management, enabled custom modules and integrated with tools like Siteimprove for accessibility. The change drove a fourfold increase in web traffic, far fewer content-support tickets, ongoing content updates, and more than 31 custom modules and integrations (e.g., CivicClerk, Agenda Quick) that let the team deliver faster, more inclusive digital services.

Escambia County

Dave Myers

Web Coordinator