Case Study: Clayton Holdings, Inc. achieves improved uptime and 90% lower support costs with Progress WhatsUp Gold

Trusted Financial Firm Manages Network Risk with WhatsUp Gold

Clayton is a trusted advisor to the mortgage industry, providing risk analysis, loss mitigation and operational solutions to banks, investors and government agencies. The firm had been constrained by an expensive, Windows-only monitoring tool (with $44,000 in support costs) that couldn’t cover its diverse infrastructure, leading to inefficiency and user complaints.

Clayton replaced that tool with WhatsUp Gold, rebuilt monitoring from scratch, ran VLAN discovery and grouped devices by alert priority to monitor 700 devices across Windows, VMware, Linux, Cisco, MPLS and more. The change cut support costs by over 90%, improved uptime, nearly eliminated user complaints, scales without increased overhead, and delivers mobile/email alerts and proactive performance monitoring for a 24x7 operations team of 11 supporting 1,000+ users.

Clayton Holdings, Inc.

Jason Alberino

Systems Administrator