Case Study: State of Michigan achieves 60% cost reduction and centralized file exchange for 13 agencies with Progress MessageWay

State of Michigan Capitalizes on MessageWay™ to Manage Electronic File Exhange for 13 State Agencies

The State of Michigan built the Data Exchange Gateway (DEG) to manage electronic file exchange for 13 agencies and thousands of external trading partners (health care payers/providers, banks, federal and local agencies). The challenge was to provide secure, auditable managed file transfer and enterprise-wide compliance, visibility and reporting while integrating with diverse agency applications and partner communications methods and supporting a multi‑tenancy service model.

After a competitive bid the state selected Ipswitch MessageWay for its advanced MFT, application integration, multi‑tenancy and single‑pass EDI translation. MessageWay enabled a consolidated B2B integration service tailored to each agency, supported a flash‑cut migration of 4,000+ users with no disruption, and delivered economies of scale, improved control and billing/chargeback capabilities — reducing data transfer and translation costs by 60%.

State of Michigan

Carol Sherman

Director of Data Center