Case Study: Roskilde Festival achieves 24/7 continuous operations and reliable event-wide connectivity with Progress WhatsUp Gold

Roskilde Festival Serves Up 24/7 Continuous Operations with WhatsUp Gold

Roskilde Festival, one of Europe’s largest music and culture events, must build and scale a temporary “city” network each year to support 135,000 attendees, 32,000 volunteers and hundreds of performers, press and vendors. With critical services ranging from CCTV and secure payments to public WiFi and live-streaming, the IT team needed to eliminate downtime risk and gain end-to-end visibility across a complex, rapidly scaled infrastructure that an open-source tool couldn’t reliably monitor.

By deploying WhatsUp Gold the team quickly mapped assets, set up multiple dashboards and created customized alerts for every switch, port and device, enabling minute-by-minute, 24/7 monitoring and proactive troubleshooting. The result was uninterrupted operations: support for 2,200 concurrent and 16,000 unique WiFi users, about 100,000 cash-register transactions per day across 200 registers and terminals, reliable remote-site connectivity (including mobile food stalls) and overall confidence that critical services remained online.

Roskilde Festival

Steen Bechmann Henningsen

IT Manager