Case Study: A.T.U Auto-Teile-Unger achieves 24/7 eCommerce availability and faster issue resolution with Progress (AlertFox by Ipswitch)

Motor vehicle specialist A.T.U. banks on Ipswitch website monitoring

A.T.U. (Auto‑Teile‑Unger) is a leading European motor vehicle service and parts retailer operating around 630 branches and an active online store and appointment system. With eCommerce and online bookings business‑critical, A.T.U. needed guaranteed 24/7 website availability and end‑to‑end monitoring to prevent downtime and ensure customers could complete transactions at any time.

A.T.U. deployed Ipswitch AlertFox for synthetic, browser‑based monitoring that simulates user transactions, handles AJAX, and lets the team easily modify scripts via iMacros. AlertFox sends text and email alerts with screenshots and waterfall diagrams, pinpointing failures and load issues so IT can respond faster; the solution has been in place since 2013 and has measurably improved site reliability and problem resolution times.

A.T.U Auto-Teile-Unger

Jörg Kulow

Senior eCommerce Project Manager