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116 Case Studies
Case Study: The University of Law achieves proactive network monitoring and higher uptime with Progress WhatsUp Gold
A Progress Case Study
Monitoring University Technology with WhatsUp Gold
The University of Law, the UK’s longest-established specialist provider of legal education with over 8,000 students, faced growing IT complexity as services and assets expanded. Its existing monitoring tools only reported service availability and failed to pinpoint root causes, leaving the IT Operations team struggling to proactively manage web, database and student-facing systems across multiple campuses.
The university implemented Ipswitch WhatsUp Gold to inventory servers, track software and warranties, create Layer 2 network maps for multiple sites, monitor UPS runtime and automate prioritized shutdowns, and display PC availability for students. The solution delivered clear visibility and faster root-cause identification, improved uptime for customer-facing services, freed IT staff for strategic work, and provided a cost-effective way to meet SLAs and improve overall service reliability.
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The University of Law
Stefan Veldsman
Senior IT Operations