Case Study: Hollybank Trust achieves 24/7 proactive network monitoring and faster incident response with Progress WhatsUp Gold

Innovative Charity Relies on WhatsUp Gold to Monitor its Critical Hardware and Inter-site Connections through a Period of Rapid Growth

The Hollybank Trust is a West Yorkshire charity that provides care, education and supported living for children and adults with profound disabilities. Rapid expansion across multiple sites (Barnsley, Halifax, Holmfirth, Mirfield and South Kirkby) increased the number of users and networked devices to support over 500 staff, while the IT function consisted of just two full-time Information Services staff; the Trust had no comprehensive network monitoring solution and needed faster, more proactive response to WAN, VPN and hardware issues.

By deploying WhatsUp Gold Premium the Trust gained around-the-clock monitoring with a live WAN topology map and real-time alerts for VPN, internet links and critical devices. The IT team can now identify and resolve problems faster—often before users notice—deploy resources more efficiently, and better plan responses based on up-to-date network status, improving service reliability and the department’s reputation.

Hollybank Trust

Brian Boullier

Head of Information, Communications & Assistive Technology