Case Study: Home Hardware achieves secure, high-speed managed file transfer for 1,000+ retailers with Progress MessageWay

Home Hardware Nails Secure File Transfer for over 1000 Retailers with MessageWay

Home Hardware, Canada’s largest privately owned hardware, lumber and furniture retailer, operates a central hub that supplies and manages business-critical information for more than 1,000 independent stores. Facing growth-driven strain—more than 4 million files transferred yearly and demand to send 75,000+ files weekly—its legacy system was maxing out, causing slow downloads, limited validation and hundreds of lost or problematic orders.

After an RFP, Home Hardware implemented Ipswitch MessageWay for managed file transfer. MessageWay delivered faster, automated transfers, guaranteed delivery and automatic file validation that flags and alerts helpdesk staff, producing dramatic efficiency gains, elimination of transfer-related order losses, lower maintenance costs and faster time to revenue—alongside high reliability and strong vendor support.

Home Hardware

Brent Horst

Director of Corporate Applications