Case Study: Clayco Construction Co Inc achieves higher application availability and faster root‑cause analysis with Progress

Full-Service Builder Strengthens Network With Application Management​

Clayco, a Chicago-based full-service real estate, design-build and construction firm with 400–1,000 internal staff plus subcontractors across dozens of active sites, relied on a tightly integrated IT network to support half a dozen business‑critical applications. When key monitoring processes had been lost over time, many applications went unmonitored, causing recurring major outages, overnight service failures and lengthy discovery times when the one person who knew a recovery procedure wasn’t available.

Clayco deployed Ipswitch WhatsUp Gold with the Application Performance Monitor plugin to gain layer‑2 discovery, device‑level licensing and end‑to‑end application visibility. The tools reduced mean time to root cause from hours to minutes, allowed automatic restart of recurring services, cut discovery overhead, improved application availability and freed IT staff to focus on planning and testing — and reduced the team’s on‑call stress.

Clayco Construction Co Inc

Dan Allbee

Senior Systems Engineer