Case Study: Flexi-Van Leasing achieves 99.999% network uptime and streamlined IT operations with Progress (WhatsUp Gold)

Facilitating on-time freight transportation from ship to rail to truck, with help from WhatsUp Gold

Flexi‑Van, a North American chassis and generator fleet operator with 150,000 chassis and 320 generator sets across 300+ locations, depends on technology to track and optimize freight moves. When IT Director Jim Mercer joined in 2010 he found no network-health tools or historical visibility—issues only came to light when customers called—so he turned to WhatsUp Gold based on prior experience.

Mercer deployed and configured WhatsUp Gold, which quickly exposed unmanaged switches, loops, overloaded devices and wiring problems and helped prioritize a full infrastructure rip‑and‑replace. Today WhatsUp Gold monitors physical and virtual servers, dozens of devices and custom monitors, delivers near‑perfect uptime (99.999%), lets a two‑person team manage maintenance, and provides continuous, trusted alerts that act as a 24x7 NOC at a fraction of traditional costs.

Flexi-Van Leasing

James Mercer

Director of Information Technology