Case Study: Ford Motor Company (Changan Ford) achieves 50% reduction in production downtime and scalable IT management with Progress WhatsUp Gold

Changan Ford Shipment Growth Hits New Milestone

Changan Ford, a Chongqing-based joint venture with seven factories, faced rapid business growth that expanded its network from about 700 to 1,700 devices and introduced virtualization and public cloud services. With a lean IT team of roughly 20, the company struggled with manual device management, slow identification of potential system problems, and time-consuming monthly reporting — all while production-line reliability was critical.

After a three-month evaluation, Changan Ford deployed WhatsUp Gold (2017 Total Edition), which was installed and running in two months. The single solution delivers real-time, granular monitoring across physical hosts, VMware virtual machines and Microsoft Azure, automated reports and pre-alerts for threshold breaches. Results included a 50% reduction in production downtime, management of the increased device footprint without adding staff, and the ability for IT to monitor and resolve issues remotely.

Ford Motor Company

Xie Linjun

IT Engineer