Case Study: Capita Document & Information Services secures and automates millions of daily file transfers to meet SLAs with Progress MOVEit

Capita Trusts MOVEit to Manage, Automate and Secure Millions of Confidential Files Daily while Assuring Customer SLAs

Capita Document & Information Services (CDIS), part of Capita plc, manages large volumes of sensitive client data and needed to eliminate unreliable, manual file-transfer processes. The organisation required a centralised, easy-to-use managed file transfer solution that would enforce security and compliance (including ISO standards), provide audit-ready reporting, and reliably meet customer SLAs while reducing operational overhead.

CDIS deployed Ipswitch MOVEit Managed File Transfer, implemented by HANDD Business Solutions, to automate and centralise millions of daily transfers. MOVEit consolidated traffic through a single IP with SFTP encryption, provided at-a-glance visibility and nearly 100 audit-ready reports, and enabled CDIS to exceed SLAs, strengthen security, and remove manual transfer headaches while being readily adopted by staff.

Capita Document & Information Services

Chris Kirschnick

Senior Infrastructure Engineer