Case Study: BHI Advanced Internet, Inc. achieves secure, scalable centralized network monitoring and improved customer support with Progress (WhatsUp Gold)

BHI Utilizes WhatsUp Gold to Securely Monitor Their Extensive Customer Network

BHI Advanced Internet, founded in 1994, provides managed Internet services (email, colocation, hosting, server management) and experienced rapid growth that outpaced their existing monitoring capabilities. Needing a cost-effective, scalable solution to manage thousands of devices, they evaluated options like HP OpenView and Nagios but selected WhatsUp Gold Premium for its reliability, features and price.

Using WhatsUp Gold with a SQL back end, BHI centralized monitoring across two NOCs and integrated alerts into their ticketing system to automate workflows and improve support. The solution scaled from 22 devices to over 2,500, boosted uptime and service delivery, and sets BHI up to monitor 5,000+ locations with WhatsUp Gold Distributed.

BHI Advanced Internet, Inc.

Dave Perrill

President