Case Study: North State Bank cuts processing time and costs with ProfitStars RemitPlus Express

With RemitPlus Express™, North State Bank Strengthens Competitive Position in Health Care Market While Eliminating Manual Processes

North State Bank, a community bank in North Carolina, faced the challenge of serving its medical practice clients with an outdated, manual lockbox process. Their internal method was time-consuming and inefficient, preventing the bank from effectively competing with larger institutions. To address this, the bank turned to ProfitStars and implemented its RemitPlus Express hosted remittance solution to automate and modernize its cash management services.

By deploying ProfitStars' RemitPlus Express, the bank was able to fully automate its remittance processing. This solution streamlined operations and significantly cut labour costs, reducing the required FTE processing hours by half. For ProfitStars, the implementation provided North State Bank with a scalable, competitive platform to attract new clients and protect existing ones, all while achieving a strong return on investment.

North State Bank

Gregory Asbelle

Senior Vice President and Director of Cash Management Services