Case Study: Providence Bank wins new business and competes with bigger banks with ProfitStars RemitPlus Express

Providence Bank Wins Partnership with Client Through RemitPlus Express

Providence Bank, a community bank based in Missouri, needed a competitive remittance processing solution to win business from a large local housing authority that was using a bigger financial institution. To compete, they turned to vendor ProfitStars and implemented its RemitPlus Express service.

The hosted remittance solution from ProfitStars streamlined payment processing for the client, eliminating manual labor and reducing costs. This allowed Providence Bank to secure the housing authority's business, which subsequently referred new clients. As a result, the bank opened a new revenue stream and successfully competed against larger banks, with three large municipalities now as strong potential customers.

Providence Bank

Cheri Walz

Senior Vice President Treasury Management Operations Officer