Case Study: MAX Credit Union streamlines check processing with ProfitStars ImageCenter

MAX Streamlines Check Processing with ImageCenter™ Teller Capture

MAX Credit Union, a $1 billion institution, sought to expand its imaging capabilities and streamline check processing as its existing item processing solution was inadequate for its growth. To address this business challenge, the credit union turned to vendor ProfitStars for its ImageCenter platform.

ProfitStars implemented ImageCenter Interactive Teller Capture and ImageCenter ATM Deposit Management, integrated with its Enterprise Payments Solutions. This solution provided core level integration and automation, which resulted in faster balancing, a 20-minute reduction in end-of-day closing time, and cost savings from eliminating third-party fees by sending items directly to the Federal Reserve. ProfitStars' solution also significantly improved fraud detection and reduced processing errors for the credit union.

Max Credit Union

Kimberly Ivey

Systems Analyst Supervisor