Case Study: Cornerstone Community Financial Credit Union boosts check processing efficiency and fraud prevention with ProfitStars ImageCenter and AlertCenter

ImageCenter Interactive Teller Capture™ with AlertCenter™ Helps Boost Efficiencies and Safeguard Assets for Successful Michigan Credit Union

Cornerstone Community Financial Credit Union, a member-owned financial institution, needed a more efficient way for its tellers to process transactions and required better tools to prevent fraudulent check activity. To address this challenge, they turned to the vendor ProfitStars and implemented its ImageCenter Interactive Teller Capture and AlertCenter solutions.

ProfitStars' solution automated the check processing and balancing that was previously done manually, saving tellers a significant amount of time and allowing them to focus on other tasks. The integrated AlertCenter tool provided real-time data to help staff identify and prevent multiple fraudulent transactions, thereby safeguarding the credit union's assets. The implementation proved to be extremely efficient, streamlining internal processes for both frontline and back office staff.

Cornerstone Community Financial Credit Union

Heidi Kassab

President/Chief Executive Officer