Case Study: Penventon Park Hotel achieves 158% growth in online direct bookings with Profitroom

Penventon Park Hotel increase online direct bookings by 158%

Penventon Park Hotel, an independently owned destination hotel in Cornwall, wanted to increase direct bookings after a major refurbishment but found their old system lacked the sophistication and brand-led booking experience they needed. To address this, they went live with the Profitroom Booking Engine to better reflect their brand and engage leisure, events, and business guests.

Profitroom implemented a highly customisable, image- and video-led booking engine that integrates seamlessly with Penventon’s website, offering a three-step flow for leisure guests, a two-step corporate experience, and promotional-code functionality for events. In just 10 months with Profitroom, Penventon achieved a 158% increase in online direct bookings and a 6% reduction in OTA reliance, supported by Profitroom’s dedicated around-the-clock support.

Penventon Park Hotel

Luke Pascoe

Marketing Manager