Case Study: Dream Hotels & Resorts Achieves 132% Revenue Growth with Profitroom

Dream Hotels & Resorts boosts revenue 132% with Profitroom

Dream Hotels & Resorts, a hotel group, faced challenges with an outdated online booking system that drove guests to third-party sites and a rigid payment system that excluded young South African travelers without credit histories. They partnered with Profitroom to implement a modern booking engine and tailored payment solutions.

Profitroom provided an easy-to-use direct booking platform integrated with personalized guest activities and pioneered flexible lay-by payment options for the local market. This collaboration resulted in a 132% revenue increase, 76% growth in direct booking share within nine months, and sustained 65% quarterly growth, while also deepening community engagement through a shared charity initiative.

Dream Hotels & Resorts