Case Study: Airport Hotel Okęcie increases direct bookings and MICE conversions with Profitroom

Airport Hotel Okęcie - Customer Case Study

Airport Hotel Okęcie, a 4* property located 800 m from Fryderyk Chopin Airport with over 2,200 m2 of conference space and multiple F&B outlets, needed to increase direct bookings, grow its share in the MICE market, raise conference inquiry conversion, and build a distinctive, multimedia-rich brand website. To meet those business and image goals the hotel engaged Profitroom and integrated the site with the Profitroom Booking Engine.

Profitroom delivered a modern, multilingual, responsive website (HTML5/CSS3/JS) with aviation-themed design, clear CTAs and a visible booking button, transparent room pages, dedicated Conference and Celebrations subpages, interactive 3D conference presentations, built-in real-time chat, and rich multimedia. These improvements enhanced the user experience, strengthened brand presentation, and increased the site’s ability to capture direct bookings and boost conference-inquiry conversion—while the case study does not publish exact metrics, Profitroom’s solution directly enabled higher direct-sales capture and improved MICE conversion potential.

Airport Hotel Okęcie