Case Study: Moen recoups six figures and saves 2,000 hours with Profitero Autopilot

Recouped six figures and saved 2,000 hours of manual work

Moen, a leader in the home improvement industry, was struggling to manage 1,500 Amazon product detail pages with inaccurate or missing content, delisted products, and unauthorized changes by third-party sellers. The company also had difficulty keeping up with Amazon chargebacks and a tight 30-day dispute window, and a Profitero Autopilot audit revealed over $1 million in potentially recoverable funds.

Profitero implemented Autopilot to automate Amazon operations for Moen, helping correct content issues and streamline chargeback management. The results included 12,000 content errors corrected, a 1.4 percentage-point increase in conversion, over 2,000 hours of manual work saved, and recovery of six figures in fees.

Moen

Zack Rowe

Senior Director, Ecommerce Account Management