Case Study: Open Government Products achieves transparent, scalable, and fair performance management with Profit.co

Open Government Products Singapore chooses Profit for Performance Management

Open Government Products, a GovTech start-up in Singapore led on people strategy by Rahul Daswani, faced the limits of a spreadsheet-based, relative performance system and wanted an absolute, multi-source model that combined quantitative and qualitative feedback. To move away from manual Google Sheets processes and improve transparency, consistency and scalability, they chose Profit.co and implemented the Profit.co Performance Module to operationalize career schemas, multi-rater reviews and affinity-weighted scoring.

Profit.co built a customizable solution—including affinity weightings (1, 2, 4, 8), reviewer selection workflows, automated report compilation and a live dashboard for managers and executives—that replaced manual PowerPoint and sheet work. The new Profit.co-powered process delivered measurable improvements (survey scores rose 15–20% across most categories), professionalized reviews, enabled faster intervention by leaders, and is now run on a six-month cadence within a one-month review window.

Open Government Products

Rahul Daswani

Head of People and Culture