Case Study: Abahizi drives departmental cohesion and employee engagement with Profit.co

Driving Departmental Cohesion and Employee Engagement with Profit.co’s OKR Platform

Abahizi, a Rwanda-based social enterprise that manufactures handbags and accessories, needed a better way to manage strategies and goals internally as it grew. The team had been relying on an external consultant and struggled with a previous, overly complex system and disconnected Excel-based tracking, making it hard to align departments and monitor progress efficiently. Profit.co’s OKR platform was chosen to simplify goal management and provide a more structured way to connect company goals to departmental tasks.

With Profit.co, Abahizi received smooth onboarding, OKR methodology coaching, and responsive customer support, helping the team adopt the platform quickly. The result was stronger departmental cohesion, better visibility across objectives, and improved employee engagement and accountability; the company said meetings became more collaborative and everyone began speaking the same language around goals. Abahizi described the experience with Profit.co as excellent, highlighting its user-friendly interface and real-time reporting capabilities.

Abahizi

Caroline Makara

Chief Financial Officer