Case Study: IPH (Asia Pacific intellectual property services group) achieves unified 24/7 security operations and improved visibility with Proficio

IPH - Customer Case Study

IPH, Asia Pacific’s leading intellectual property services group, faced growing cybersecurity complexity as it expanded to roughly 1,000 employees across the region. The IT team was dealing with multiple disparate vendors, high alert volumes, no centralized incident-tracking mechanism and slow investigations, creating alert fatigue and gaps in security control. To address these challenges, IPH selected Proficio to provide a unified, 24/7 security capability.

Proficio deployed its ProSOC cloud-based security event monitoring, Managed Detection and Response services, and ProView Portal (including ThreatInsight risk scoring) to deliver continuous monitoring, advanced detection and rapid incident response. The engagement gave IPH a single, responsive partner that feels like an extension of their team, improved visibility into blind spots and trends, and proved more cost-effective than building an internal SOC—freeing IPH’s staff to focus on other priorities while ensuring faster, prioritized responses to critical alerts.