Proficient Health
26 Case Studies
A Proficient Health Case Study
WakeMed Health & Hospitals sought a more efficient and cost-effective method to streamline communication within its Acute Rehab Services department. The customer was relying on outdated paging systems and manual processes, which led to high costs, communication delays, and inefficient team collaboration. To address this challenge, they turned to Proficient Health's provider communication solution.
By implementing Proficient Health's solution, which featured secure chat, automated on-call scheduling, and EMR integration, WakeMed revolutionized its provider communication. The results were substantial, including $140,000 in annual savings from retiring pagers, significant improvements in communication efficiency, and enhanced hospital workflows. Proficient Health's platform was a game-changer, enabling faster response times and increased staff satisfaction.