Case Study: Hospitals and Independent Care Providers achieve streamlined workflows and up to 85% fax cost reduction with Proficient Health PH Capture

Using Electronic Faxing to Streamline Processes and Improve Efficiency

Hospitals and Independent Care Provider struggled with fragmented EHR systems and paper-based faxing that trapped protected health information (PHI) in silos, causing lost or misfiled documents and inconsistent departmental workflows. Proficient Health addressed this challenge with its PH Capture electronic faxing and document management solution to centralize incoming clinical information and make it available to the people who need it.

Proficient Health implemented PH Capture to automate intake, provide complete document visibility, and integrate with EHRs for single-click access to patient records. Hospitals using PH Capture reported up to an 85% reduction in cost per fax page, an average 30% full-time employee savings, reduced phone and manual faxing time, and improved workflow efficiency and employee satisfaction.