Case Study: Good Help ACO meets CMS reporting requirements and consolidates disparate records with Proficient Health

Proficient Health Helps Multistate ACO Meet CMS Reporting Requirements

Good Help ACO, an accountable care organization formed by the Bon Secours Health System to serve patients in five states, faced the challenge of meeting CMS Group Practice Reporting requirements while its participating providers used paper charts and disparate EMRs alongside Bon Secours’ Epic system. To consolidate and standardize data across these incompatible sources, Good Help engaged Proficient Health and its web-based reporting portal and electronic form solution.

Proficient Health built an online portal with an electronic form mapped to Epic data, creating a single consolidated reporting database and workflow tools that track record status and produce weekly progress reports by market and practice. As a result, Good Help ACO submitted its first quality report to CMS ahead of the deadline, gained secure cross-state access to reporting, and established a single source of truth to monitor compliance and make timely course corrections — outcomes Good Help attributes to Proficient Health’s technology and support.

Good Help ACO

Daniel Salzberg

Director of Information Services