Professional Computer Support
4 Case Studies
A Professional Computer Support Case Study
The customer, Andrea Cochran Landscape Architecture (acla), was working with an aging IT infrastructure that could not keep up with its business growth. They were referred to the vendor, Professional Computer Support (PCS), to address this challenge and transition from a reactive, break-fix approach to a more strategic support model.
Professional Computer Support implemented a full IT infrastructure overhaul and state-of-the-art technology upgrades for acla. The solution involved managing all complex software and systems and converting the client to full managed service provider (MSP) services. The result was a reliable technology foundation, with the client's director noting that technology became one less thing to worry about and that they could rely on the PCS team to keep their systems running.