Case Study: The Salvation Army Aged Care Plus improves KPI visibility and reporting efficiency with Professional Advantage and QlikView

The Salvation Army Aged Care Plus saves 1 FTE with Professional Advantage

The Salvation Army Aged Care Plus, a division providing aged care services across eastern Australia, faced a challenge in monitoring its key performance indicators. Its data was spread across disparate systems, requiring over a full-time employee's effort each month for manual report compilation. They partnered with Professional Advantage to implement QlikView, seeking a simple way to gain a holistic view of business performance without changing their existing data capture processes.

Professional Advantage delivered a QlikView solution that consolidated data from numerous sources into a single, highly visual dashboard. This provided managers with daily KPI updates, clear visual cues for performance, and actionable insights. The implementation saved the equivalent of one full-time employee by redeploying staff from manual reporting, provided more accurate data for decision-making, and dramatically enhanced the organization's responsiveness to operational changes.

The Salvation Army Aged Care Plus