Case Study: Property Council New Zealand improves member satisfaction with Upbeat Membership from Professional Advantage

Property Council New Zealand cuts renewal invoicing from days to half a day with Professional Advantage

Property Council New Zealand, a not-for-profit organisation advocating for the country's property industry, faced challenges with its outdated membership system. It needed a modern solution to support a new nationwide membership structure, improve data quality, and streamline manual processes for events and communications. They partnered with Professional Advantage to implement its Upbeat Membership software, built on Microsoft Dynamics 365.

Professional Advantage implemented its Upbeat solution with a strict no-customizations approach, which allowed for an on-time deployment. The results were significant, including a 50% reduction in the time required for renewal invoicing and improved cash flow from direct card payments. Member satisfaction increased due to simplified processes and more accurate data, and the integration between the Property Council and Professional Advantage teams was instrumental to the project's success.

Property Council New Zealand