Case Study: Petrol Services Australia boosts field efficiency with Professional Advantage's Dynamics GP and XMPro

Petrol Services Australia boosts productivity 3.5 to 1 with Professional Advantage

Petrol Services Australia, a large privately-owned provider of fuel forecourt solutions, faced operational inefficiency due to a reliance on paperwork for field technicians using Microsoft Dynamics GP. This process caused data errors and required technicians to travel to a central office. Professional Advantage, initially engaged for Dynamics GP support, recommended the XMPro platform to address these challenges.

Professional Advantage implemented XMPro, enabling PSA to develop digital field processes. This allowed technicians to capture data on mobile devices, streamlining operations and improving data accuracy. The efficiency gains boosted the field-to-office staff ratio from 2:1 to 3.5:1, effectively eliminating six roles through productivity gains and allowing business expansion into New South Wales and Western Australia without additional hires.

Petrol Services Australia