Case Study: Melbourne Racing Club improves communication and collaboration with Professional Advantage and Microsoft Teams

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Preview of the Melbourne Racing Club Case Study

Melbourne Racing Club improves collaboration for 2,000 staff with Professional Advantage

Melbourne Racing Club, a not-for-profit member-based organization, faced challenges with ineffective communication and collaboration across its large and complex business. They relied on on-premises servers, a shared drive, and ungoverned cloud services like Dropbox and Gmail, which led to duplicated files and no single source of truth. To address this, they partnered with Professional Advantage to migrate from an on-premise Microsoft Office environment to Office 365 in the cloud.

Professional Advantage implemented Microsoft Teams, providing a centralized platform for real-time communication and collaboration. This solution significantly reduced email reliance and eliminated the use of unsecure file-sharing services. The vendor facilitated discovery workshops and a change management program, which were key to the successful rollout. The results included improved internal and external communications, enhanced team collaboration with co-authoring features, and more effortless task management for project teams.


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