Case Study: Energy & Water Ombudsman NSW streamlines content management and compliance with Professional Advantage’s iWorkplace for Microsoft 365

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Preview of the Energy & Water Ombudsman NSW (ewon) Case Study

Energy & Water Ombudsman NSW saves time and money with Professional Advantage

The Energy & Water Ombudsman NSW (ewon) faced challenges with content stored across disparate systems like file servers and Microsoft 365, leading to inconsistent work output and data integrity risks. They partnered with Professional Advantage to modernize their content management platform and fortify information security using the iWorkplace for Microsoft 365 solution.

Professional Advantage implemented iWorkplace, a set of frameworks and tools that automated content classification, permissions, and workspace provisioning. The solution provided ewon with enhanced security and compliance, empowered teams to collaborate more effectively, and realized significant time and cost savings by eliminating server maintenance and streamlining processes.


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