Professional Advantage
168 Case Studies
A Professional Advantage Case Study
Air Liquide Healthcare, a part of the global industrial and medical gases company, faced challenges with inefficient paper-based processes. Their technicians and remote agents used paper dockets for deliveries, leading to high data entry workloads, errors, lost paperwork, invoicing mistakes, and poor asset tracking. They partnered with Professional Advantage to implement Microsoft Dynamics GP to address these issues.
Professional Advantage implemented a mobile solution using handheld computers and a secure business portal for remote agents. This eliminated paper dockets and allowed for direct data entry into Dynamics GP. The results included significantly improved data accuracy and timeliness, better asset tracking, and a reduction in invoicing errors and customer queries. The solution led to an expected cost saving equivalent to 3-4 data entry staff and anticipated annual savings of around $30,000 from better asset management.