Proemion
34 Case Studies
A Proemion Case Study
Engo GmbH, a manufacturer of ice resurfacing machines, faced challenges with its existing remote solution that relied on problematic Wi-Fi connections at customer sites. This caused technical issues with firewalls and downtime, and it prevented Engo from sharing valuable machine data with its customers. The company sought a more robust telematics solution from Proemion.
Proemion implemented its Global Connectivity solution using the CANlink mobile 3000 to transmit data via cellular networks instead of Wi-Fi. This provided Engo with a branded fleet management portal for real-time data, security alerts, and remote diagnostics. The solution significantly increased customer satisfaction by giving end-users access to machine data and provided Engo's engineers with historical data to help optimize future machinery designs.