Case Study: Orion Health achieves better cross-team communication and company-wide planning with ProductPlan

Visual Roadmaps Improve Communication

Orion Health, a New Zealand–founded healthcare software company serving 35 million patients through 1,000 clients (including UCLA and the CDC) with 27 offices worldwide, was struggling to communicate product strategy across distributed teams. Important high-level information was buried in detailed tools like JIRA, Excel and an internal wiki, so developers, sales reps and executives lacked a quick, shared view of roadmaps and priorities.

By adopting ProductPlan’s visual roadmaps, Orion created a single, intuitive place to share product vision and status, improving transparency and cross-team communication. The change increased executive buy‑in, helped managers spot issues earlier, and enabled better company‑wide planning and coordination.

Orion Health

Mark Robertson

Strategic Project Manager