Case Study: Penn Foster achieves major time savings and improved roadmap visibility with ProductPlan

IT Roadmaps Made Easier Than Ever

Penn Foster is a 125‑year‑old provider of affordable, career‑focused online education serving over 150,000 students across more than 100 programs. The Engineering team struggled to maintain accurate, audience‑ready IT roadmaps because they were duplicating work between Excel and Visio, which couldn’t scale for a companywide 12‑month roadmap and created time-consuming updates and visibility gaps.

Penn Foster adopted ProductPlan to build clean, multi‑product roadmaps with JIRA integration and easy sharing (including embedding in SharePoint). The switch saved days or weeks of manual work, won immediate executive buy‑in for its visual clarity, improved cross‑department communication, and gave leadership better visibility into capacity issues and resource allocation.

Penn Foster

Paula Robert-Hunt

VP of Engineering