Case Study: Etch saves time on reporting and improves budgeting with Productive

How Etch Saved Time Getting Data Reports In Productive

Etch, a digital customer experience consultancy, was struggling with a lack of visibility into its operations and finances. Using multiple disconnected tools for tasks like time tracking and task management led to inefficiencies and difficulty generating accurate reports and tracking project profitability. They needed a single source of truth to improve company-wide budgeting and data clarity, which led them to the agency management system Productive.

By implementing Productive, Etch consolidated its operations into one platform. The solution provided intuitive reporting, integrated task management, and robust profit margin controls. As a result, the team drastically reduced the time spent generating reports—from 10 hours to under 1 hour in some cases—and achieved its first month with no project over-burn, leading to greater overall profitability. The team at Etch praised Productive for its ease of use and the vendor's responsive customer support.

Etch

Helen Mutch

Finance Manager