Case Study: United Talent Agency achieves 50% reduction in renewal time with Productiv

United Talent Agency reduces time spent on renewals by 50%

United Talent Agency (UTA), a global talent and entertainment company with more than 1,400 employees, faced inconsistent, manual renewal processes across email, Slack, and calendars for over 75 apps and roughly $11M in annual spend. Disparate teams, surprise renewals, and a time‑consuming workflow pushed UTA to expand their use of Productiv — moving from Productiv’s Core Platform to the Productiv Enterprise Suite to standardize and automate procurement workflows.

Productiv implemented no‑code procurement workflows, direct Slack integrations, and automated 30–60–90 day reminders that pull contract data, usage metrics, and benchmark recommendations into one process. As a result, UTA reduced average time spent on renewals by about 50%, cut the number of systems used from six to two, increased cross‑team collaboration and visibility, and demonstrated measurable cost savings and stronger governance using Productiv.

United Talent Agency

Roxane Sotomayor

Information Technology Procurement