Case Study: Total Expert achieves streamlined procurement and 20% faster renewals with Productiv

Total Expert streamlines all purchases with Productiv workflows

Total Expert, a provider of purpose-built tools for financial institutions, faced decentralized app management and sprawling software costs with no designated procurement team—leaving IT and Finance to handle manual, inconsistent purchases and renewals. They chose Productiv and its Productiv workflows to gain a single source of truth, trusted automated data, and fast, no-code workflows that integrate with critical systems like IronClad and Slack.

Productiv delivered a centralized spend-management platform with flexible no-code workflows and two-way integrations that automate renewals (including auto-creating Slack channels for stakeholders) and streamline approvals. As a result, Total Expert brought $4.2M in spend under management, reduced time spent on renewals by 20%, identified 15+ unmanaged apps, and consolidated six contracts—while expanding Productiv usage to non-software purchases for broader procurement governance.

Total Expert

Chris Rossi

VP of Information Security & Technology