Case Study: Firstbase improves product collaboration and speeds time to market with Productboard

Fully remote and customer-centric, Firstbase uses Productboard to streamline product processes, easily aggregate feedback, and strengthen async collaboration

Firstbase, a fully remote company founded in 2019, wanted a single source of truth for product work across discovery through delivery. Its teams were relying on disconnected tools such as Jira and Notion, which made feedback management manual, limited roadmap visibility, and slowed product planning and collaboration.

Firstbase adopted Productboard to centralize feedback, roadmapping, prioritization, and launch planning, with support from Productboard Professional Services. The company says Productboard helped it get to market 20% faster, improve async and cross-functional collaboration, close more enterprise deals, and strengthen retention and engagement by sharing feature launches more effectively.

Firstbase

Justin Li

Head of Product Marketing