Product Insight Inc
41 Case Studies
A Product Insight Inc Case Study
Hologic, a medical diagnostics company, faced a challenge when developing a high-throughput automation system. Their existing slide racks were designed for manual handling and were incompatible with robotics, which required predictable positioning to avoid damaging samples. Product Insight was engaged to address this automation and workflow challenge without forcing Hologic to replace its legacy consumables.
Product Insight reframed the challenge around predictability rather than precision. The solution involved redesigning the interaction between the rack, the drawer, gravity, and the robot by placing racks at a slight angle, which used gravity to bias slides into a consistent position. This allowed the final system to successfully automate the workflow while preserving Hologic's existing consumables and lab process. The solution from Product Insight reduced system complexity, avoided unnecessary transfer steps, improved reliability, and created a more flexible user experience.