Case Study: Primo Produce achieves higher order accuracy and productivity with Produce Pro

Primo Produce - Customer Case Study

Primo Produce, a multi-million-dollar produce distributor in Allentown, PA, needed to improve warehouse efficiency, inventory accuracy, and order accuracy while reducing the risks of its paper-based processes. Before adopting Produce Pro’s Warehouse Management System (WMS), the team relied on manual lot entry and paper reports, which created visibility gaps, frequent mis-picks and shortages, and delays in operations.

Produce Pro implemented its WMS with mobile barcode scanning and voice-directed picking and loading, giving Primo Produce real-time inventory visibility and automated work assignments. The results were significant: mis-picks and product shorts fell 63%, selector productivity rose 35%, and inventory control labor hours dropped 64%. Primo Produce also reported near-zero turnover and better training outcomes, while Produce Pro helped reduce manual data entry and improve overall warehouse operations.

Primo Produce

Dennis Michael

Director of Operations