Case Study: City & Guilds improves team visibility and customer insight with ProdPad

City & Guilds boosts product team visibility across 140+ years with ProdPad

City & Guilds, a global leader in skills development and a long-established charity, needed a better way to manage product activities, capture customer feedback, and provide visibility into development goals for its teams. They implemented ProdPad to serve as a central hub for these activities and to connect their development teams with the reasons behind their work.

ProdPad provided the solution by acting as a single platform to capture ideas, gather feedback, and share roadmaps. This gave development teams clear visibility into the 'why' behind their projects, improving their deliverables. The vendor ProdPad enabled the company to leverage powerful customer insight to drive change, making the process of prioritizing new features more impactful and evidence-based.

City & Guilds