Case Study: Grove Group achieves 2X Salesforce usage with Prodoscore

Using Accountability to Improve Salesforce Adoption

Grove Group, a distributed technology partnership with teams across the UK, South Africa, and the U.S., was struggling to get consistent Salesforce adoption. Although they had invested in Salesforce and G Suite, employees often kept data in personal records and spreadsheets instead of entering it into Salesforce, leaving pipeline and customer information incomplete and unreliable.

Prodoscore helped Grove Group create accountability by giving the team a single productivity score that reflected activity across Salesforce, G Suite, and VoIP. With Prodoscore, Grove could identify low-usage patterns and address them directly, leading to a 2X increase in Salesforce usage and making Salesforce a core part of daily work.

Grove Group

Pip Witheridge

Chief Executive Officer