Case Study: Vonage achieves 20% productivity increase with Prodoscore

Driving Productivity & Sales Through Digital Transformation

Vonage wanted to accelerate adoption of its cloud collaboration tools and better understand how employees were using G Suite across the organization. To address this challenge, the company turned to Prodoscore, using it alongside G Suite, Salesforce, and Vonage Business Cloud (VBC) to gain clearer visibility into team collaboration and productivity.

Prodoscore helped Vonage create a unified dashboard showing employee activity across its cloud applications, allowing managers to establish productivity baselines and coach sales reps more effectively. As a result, team productivity increased by 20%, while Vonage also improved sales practices, internal collaboration, and customer engagement.

Vonage

Kevin Thomsen

National Vice President